New Patients
We love welcoming new patients
Whether you're new to Hamilton, haven't been to the dentist in a while, or are simply looking for a dental practice that's the right fit for you and your family, we'd love to welcome you to Dental Excellence.
Our goal is to make your first visit as relaxed and straightforward as possible.
Before your appointment
All new patients are asked to complete our confidential New Patient Information Form before their first appointment.
This information helps us to:
Provide safe and appropriate dental care
Maintain accurate dental and medical records
Develop treatment plans tailored to your individual needs
Ensure we have the information we need to look after you properly
From time to time, we'll ask you to update your details, particularly your medical history, to ensure our records remain accurate and up to date.
Your privacy matters
All information you provide is treated as strictly confidential and is managed in accordance with the Privacy Act 2020 and the New Zealand Dental Council's standards for patient records and privacy of health information.
Please take the time to complete your form as accurately and comprehensively as possible—even information that may seem unimportant can sometimes be relevant to your dental treatment.
If you have any questions, your dentist or dental hygienist will be happy to discuss them with you at your appointment.
Returning your form
You are welcome to:
Bring your completed form with you to your appointment
Email it to us before your visit
Post it to our practice if preferred
Completing the form ahead of time allows us to spend more time getting to know you and discussing your dental care during your appointment.
Fees
You can expect to pay NZ$78.00 for a routine consultation or NZ$88.00 for a full clinical examination (X-Rays, hygienist services and treatment items are additional). After this initial diagnostic appointment, an estimate of fees will be presented to you with your treatment plan. A written estimate is readily available on request. Please feel free to discuss fees at any time with either your dentist, hygienist or receptionist.
Payment options
For your convenience, we accept:
EFTPOS
Visa
Mastercard
Cash
Payment in full is expected at the time of your appointment unless alternative arrangements have been made in advance.
Looking for more information?
Visit our Dental Health Hub for practical advice, information on common dental concerns and tips for keeping your smile healthy.
Book an appointment
If you're considering tooth whitening, we'd be happy to discuss the options available and help you decide whether treatment is right for you.
